If you need help using your urgent care benefit, call us: The provider will call the phone number for your region listed on the card to check your eligibility. Show the provider your urgent care assistance card.
Tell the provider you want to use your VA urgent care benefit.By law, we can’t pay claims for out-of-network providers. If you go to an out-of-network urgent care provider, you may have to pay the full cost of care. Check for a posted sign or ask a staff member. Confirm that the provider is in our network.What to do when you arrive at a community urgent care provider
